Privacy Policy

Effective Date: 10/10/2025

Last Updated: 10/10/2025

Welcome to The Poll App (the “App”), operated by The Poll App (“we”, “us”, or “our”).Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use The Poll App, and outlines your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using The Poll App, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the App.

1. WHO WE ARE The Poll App is the data controller responsible for your personal information.

Email: info@zonaworx.co.uk

2. DATA WE COLLECT

We collect and process only the information necessary to operate and improve The Poll App. This includes:

2.1. Information You Provide Directly

a. Account Information: username, password, email address, age, and profile details.

b. User Content: polls, comments, votes, images, and other materials you post or upload.

c. Feedback or Support Requests: information you send us through help forms or contact emails.

2.2. Information Collected Automatically

a. When you use the App, we automatically collect certain data such as:

b. Device information (model, operating system, unique device identifiers).

c. Log data (IP address, access times, pages viewed, app crashes).

d. Usage data (interactions with polls, voting activity, and engagement metrics).

e. Cookies and similar technologies (see Section 7).

2.3. Optional Data

If you choose to connect or share polls via social media or third-party services, we may receive limited information (e.g., name, profile picture, or friend list) in accordance with your privacy settings on those platforms.

3. HOW WE USE YOUR DATA

We use your personal data for the following purposes:

a. To operate and maintain the App – allowing you to create, vote on, and interact with polls.

b. To personalize your experience – recommending polls and content relevant to your interests.

c. To improve our services – analyzing usage data to enhance functionality and performance.

d. To ensure safety and compliance – detecting fraudulent activity, spam, or Terms of Service violations.

e. To communicate with you – sending important updates, security alerts, or support responses.

f. For legal obligations – complying with applicable UK laws, requests, or investigations.

g. We do not sell your personal data to third parties.

4. LEGAL BASIS FOR PROCESSING

Under the UK GDPR, we rely on the following lawful bases to process your data:

a. Consent: when you voluntarily provide information or agree to cookies.

b. Contract: to provide the Services you have requested by creating an account.

c. Legitimate interests: to ensure App security, prevent misuse, and improve user experience.

d. Legal obligation: when required by law or regulatory authorities.

5. CHILDREN’S DATA (AGES 13–17) We take special care to protect the privacy of younger users.

a. The Poll App is intended for users aged 13 and above.

b. We do not knowingly collect personal data from users under 13.

c. Users aged 13–17 may use the App but are encouraged to do so with parental consent or awareness.

d. Data from users aged 13–17 is processed only as necessary for providing the App and never for targeted advertising or profiling.

e. Parents or guardians may contact us at info@zonaworx.co.uk to request access to or deletion of a child’s data.

f. If we discover that we have collected information from a child under 13, we will delete it promptly.

6. DATA SHARING AND DISCLOSURE

We may share your personal data in the following limited circumstances:

a. Service Providers: with trusted partners who assist us in operating the App (e.g., hosting, analytics, customer support). These providers are bound by strict confidentiality and data protection agreements.

b. Legal Compliance: when required by law, court order, or government request.

c. Business Transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred, but you will be notified in advance.

We never sell or rent personal data to advertisers or data brokers.

7. COOKIES AND ANALYTICS

7.1. Cookies

a. We use cookies and similar technologies to:

b. Keep you logged in;

c. Remember preferences (such as dark mode or notification settings);

d. Analyse user activity to improve the App. e. You can manage or delete cookies through your device or browser settings.

7.2. Analytics We use analytics tools (e.g., Google Analytics or Firebase) to understand how users engage with The Poll App.

Analytics data is anonymised or pseudonymised where possible, and is used solely to improve performance and design.

8. DATA RETENTION

8.1 We retain your personal data only for as long as necessary to fulfil the purposes set out in this Policy:

a. Account information: kept while your account is active.

b. User content (polls, votes, comments): retained until you delete them or close your account.

c. Analytics and logs: retained for up to 24 months for security and performance review.

8.2 When you delete your account: a. Your public content may remain visible in aggregated or anonymized form (e.g., poll results without personal identifiers).

b. All personal data linked to your identity will be permanently deleted within 30 days unless required by law.

9. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data, including:

a. Encryption of data in transit (SSL/TLS);

b. Secure storage of passwords using hashing;

c. Access controls and monitoring to prevent unauthorized access;

d. Regular security audits and vulnerability testing.

e. While we take every reasonable measure to secure your data, no system is completely immune to breaches. You use the App at your own risk.

10. INTERNATIONAL DATA TRANSFERS

10.1 Your data is primarily stored in the United Kingdom or European Economic Area (EEA).

10.2 If we transfer data outside the UK/EEA, we ensure that it is protected by:

a. UK-approved standard contractual clauses, or

b. Other lawful transfer mechanisms providing equivalent data protection.

11. YOUR RIGHTS UNDER UK GDPR

You have the following rights regarding your personal data:

a. Right to Access – to request a copy of the data we hold about you.

b. Right to Rectification – to correct inaccurate or incomplete information.

c. Right to Erasure (“Right to be Forgotten”) – to request deletion of your personal data.

d. Right to Restrict Processing – to limit how we use your data.

e. Right to Data Portability – to receive your data in a structured, commonly used format.

f. Right to Object – to object to certain types of processing, such as marketing.

g. Right to Withdraw Consent – if processing is based on consent. To exercise your rights, contact us at info@zonaworx@gmail.com. We may ask for verification of identity before fulfilling requests.

12. DATA DELETION AND ACCOUNT CLOSURE

You may delete your account at any time via the App’s settings.

Once deleted:

a. Your profile information is permanently erased.

b. Polls or votes may remain in aggregate, non-identifiable form.

c. Backup data may persist for up to 30 days for technical recovery.

Requests for deletion can also be made by contacting info@zonaworx.co.uk

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our practices.

When updated, we will post the new version within the App and update the “Last Updated” date.

Significant changes will be communicated directly to users via in-app notice or email.

14. CONTACT US

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact info@zonaworx.co.uk